GeraHome · Hiring Guide
What to look for in a handyman
For home repairs and maintenance, the most important factors are: relevant experience for your specific task, evidence of completed work (photos, references), local availability, liability insurance coverage, and verifiable identity. GeraHome's Gera Passport-verified providers have passed identity verification, qualification checks, and platform conduct review — removing the uncertainty of hiring from unverified directories.
Questions to ask before hiring
Before confirming a booking: ask for 2-3 references from recent jobs of the same type; confirm they carry public liability insurance; get a written quote covering labour, materials, and timeline; ask whether they subcontract work; and confirm their process for handling unexpected complications or cost increases. Vetted GeraHome providers have this information pre-populated on their profile.
Protecting yourself when paying
Never pay the full amount upfront for any service. Standard practice is 20-30% deposit on agreement, with balance paid on satisfactory completion. GeraHome's escrow payment holds the full payment until you confirm the work is complete — protecting both you and the provider. Passport-verified providers on eligible bookings are covered by Gera Action Warranty.
Find verified providers on GeraHome
Gera Passport-verified. Action Warranty on eligible bookings.