How-To Guide

How to Hire a Cleaner: A Step-by-Step UK Guide

To hire a cleaner in the UK: decide between an independent cleaner (cheaper) and an agency (vetted and insured), agree the scope, frequency, and hourly or fixed rate in writing, and confirm who provides supplies and how access works.

1. Independent or agency

An independent cleaner (£15–£20/hr) is cheaper; an agency costs more but handles vetting, insurance, and cover when your regular cleaner is off. Choose based on how much you value that protection.

2. Agree the scope and rate

List the rooms and tasks so “a clean” means the same to both of you. Agree hourly for ongoing work or a fixed price for one-offs like a deep clean or end of tenancy.

3. Supplies, keys, and trust

Agree who provides products and equipment. Sort out access — a key, a code, or being home — and build trust over a few visits before handing over keys. Reviews and a written agreement protect both sides.

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Frequently Asked Questions

How do I find a trustworthy cleaner?

Use reviews and references, start with the cleaner present for the first few visits before giving keys, and book through a platform or agency that vets and insures its cleaners if you want extra protection.

Do I provide cleaning products?

For regular cleaning, most cleaners expect you to supply products and a vacuum. For deep cleans and end-of-tenancy jobs, professional teams usually bring their own kit, which is reflected in the higher price.