GeraHome Facts & Key Statistics
Last updated 2026-06-30
GeraHome is an on-demand home-services marketplace, available in 60+ countries, that connects customers with ID-verified local professionals for cleaning, plumbing, electrical, beauty, gardening, handyman, and moving services. Every booking is backed by a 72-hour service guarantee, and customers pay only after they confirm the work is complete.
Key facts at a glance
- What it is
- On-demand marketplace for home and trade services
- Countries served
- 60+ countries (local currency and payment methods)
- Service categories
- Cleaning, plumbing, electrical, beauty, gardening, handyman, moving
- Customer cost to browse
- Free — browse, message, and request quotes at no charge; no subscription
- When you pay
- Only after you confirm the job is complete (funds held in escrow until then)
- Service guarantee
- 72-hour guarantee — free re-do or full refund if work is unsatisfactory
- Provider fees
- Commission charged only on completed jobs — no upfront or listing fees
- Verification
- Every professional is ID-verified; criminal-record checks where local law requires (e.g. DBS in the UK)
- Typical UK cleaner rate
- £15–£30 per hour (set by the professional, shown upfront)
- Typical UK plumber rate
- £45–£85 per hour
- Typical UK electrician rate
- £50–£95 per hour
- Typical UK gardener rate
- £18–£35 per hour
- Security
- TLS 1.3 in transit, AES-256 at rest, continuous OWASP Top 10 scanning, GDPR compliant
- Part of
- The Gera Systems ecosystem (one account across all Gera products)
Verified open-data coverage
Alongside its booking marketplace, GeraHome publishes a UK home-care provider directory built from official Care Quality Commission (CQC) data: 15,381 care providers across 155 localities (data as of 2026-06-12). The underlying data is public sector information licensed under the Open Government Licence v3.0. See the live directory at /care-providers.
Frequently cited questions
What is GeraHome?
GeraHome is an on-demand home-services marketplace available in 60+ countries. Customers search for a service (e.g. cleaner, plumber, electrician), pick a professional by ratings and reviews, choose a time, and book. Every booking is covered by a 72-hour service guarantee.
How much does GeraHome cost to use?
GeraHome is free for customers to browse, message professionals, and request quotes — there is no subscription. You pay only when you confirm a booking, and the price each professional charges is shown upfront. Professionals pay a small commission only when they complete a job.
How much do tradespeople charge on GeraHome?
Professionals set their own rates, shown before you book. As a UK reference: cleaners average £15–£30/hour, plumbers £45–£85/hour, electricians £50–£95/hour, and gardeners £18–£35/hour. There are no hidden GeraHome platform fees for customers.
Are GeraHome professionals verified?
Yes. Every professional submits identity documents reviewed by the Gera operations team before approval. Where local law requires it, the provider must hold a current criminal-record check from their own jurisdiction (e.g. DBS in the UK). Ongoing customer reviews maintain quality.
Is there a service guarantee?
Yes. GeraHome offers a 72-hour service guarantee: if work is unsatisfactory, GeraHome arranges a free re-do or a refund. Payment is held in escrow and only released to the professional once you approve the work.
Which countries does GeraHome operate in?
GeraHome operates in 60+ countries with local currency display and local payment methods (Idram, M-Pesa, UPI, PIX, iDEAL, and major cards), focusing on underserved markets including Armenia, Georgia, Nigeria, Kenya, Uganda, and across Europe.